Contact:MyGlobalDoctor@teladochealth.com

My Global Doctor consultation

Provided by a team of medical specialists at Teladoc Health

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Access to a doctor anytime, anywhere. The My Global Doctor Consultation enables you to ask any health-related question to a Doctor who is available for you 24 hours a day, 7 days a week.

Our doctors can help you with many medical conditions including cold and flu symptoms, infections, anxiety, stress, allergies and provide advice on non-urgent medical conditions. Get the care you need in minutes from the comfort of your home, at work or while you’re travelling.

No matter what you are facing, you will be able to ask any health-related questions and get an answer from a medical expert.

When needed, you can also upload any additional medical information you might have for our team to examine in conjunction with your symptoms so that we have a complete picture of your situation. For example, if you have pictures of rashes or skin conditions or perhaps medication that you're taking, you can attach it to your consultation and our medical team will evaluate it.

Get in touch with our team of experts and we’ll aim to resolve your health-related questions.

Who can use this service?

As an customer, you get unlimited access to this service at no additional cost. There is no limit to how often you can use this service.

How does it work?

Complete the request to speak to a clinician.

  • 1Request a consultation

    You can request a Doctor consultation any time – choose either a video or telephone consultation.

  • 2Phone consultation

    Once your request is submitted, a doctor will call you back as soon as possible.

  • 3Video Consultation

    Select the time and date for your consultation and login to the app in time for your Video consultation.

You can ask our doctors any questions about your health from the comfort of your own home.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.
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